The University and the Students’ Union have a number of people on hand to give advice and support across the campuses, on a variety of topics.
The University have a specialist team of trained staff including; Careers Advisers, Counsellors, Disability Advisers, Dyslexia Advisers, Financial Advisers, International Advisers, Mental Health Advisers and Study Support Tutors. To make an appointment with a member of the University team, you can contact them via the i-zone on 01227 782222 or email firstname.lastname@example.org. The i-zone is the University’s easy access information service, where you can seek the help and support you need via one port of call. The i-zone can advise directly or put you in contact with someone who can help. This service is available via telephone and email, or in person at help desks at the Canterbury, Broadstairs and Medway campuses. You can also access the online FAQ i-zone database to search for the answer to your query, and to view opening times. You can access this via: www.canterbury.ac.uk/faq.
The University Mediation Clinic offers a peer mediation service, which is FREE to all CCCU students to resolve problems such as landlord/tenant disputes, strained relations between students and members of academic staff, difficulties with the University administration, bullying by other students, issues students might have with their employers off campus. Check out the University Mediation Clinic website
The Students’ Union Advice Caseworker, Ellie Martin, is on hand to assist students who are wishing to make an academic appeal, extenuating circumstances request or formal complaint or who have been called to a plagiarism panel, disciplinary hearing or fitness to practise / professional suitability panel. All students are entitled to be supported by the Students’ Union in these cases; please contact 01227 782272 or email email@example.com to make an appointment.
Please see below for more information on:
The University Assessment Procedures Manual outlines all University Policies and Procedures regarding assessment, marking, examiniation, plagiarism, appeals, etc.
“As a Students’ Union Advice Centre we offer advice in good faith, based on knowledge, experience and the best information available to us. Students who seek our help must take responsibility for their own decisions based on the advice we give.”