Volunteering

Keep Talking Services is a registered charity dedicated to reducing loneliness and supporting the mental health and well-being of people in our communities.

We provide telephone befriending to adults aged 18 and over who may be experiencing loneliness, social isolation and/or mental health difficulties. Our approach is simple: we believe in the power of meaningful human connection. Through regular telephone conversations, our volunteers provide companionship, a friendly listening ear and a non-judgemental space where people can feel heard, valued and connected.

Volunteers are expected to:

• Make a weekly telephone call to their allocated client.
• Listen without judgement and provide companionship and emotional support.
• Build a trusting and consistent relationship with their client.
• Maintain appropriate professional boundaries.
• Complete call logs following their conversations.
• Raise any concerns through the appropriate safeguarding or support procedures.
• Engage with ongoing supervision and support.

Recruitment and training:

Students complete an application and screening call before being accepted as a volunteer. Once accepted, volunteers are required to complete a DBS check and mental health awareness training, delivered online by Alex, the founder of Keep Talking Services. We cover the cost of the DBS check.

Time commitment:

The core commitment is one hour per week for a regular telephone call with your allocated client, for a minimum commitment of six months.

Requirements:

No previous experience is required. The opportunity is open to students aged 18 or over studying a health and social care related degree. 

Volunteering with Keep Talking Services is a great opportunity to:

• Develop your communication and active listening skills.
• Gain experience supporting people with their mental well-being.
• Make a meaningful difference to someone’s life by dedicating just one hour a week.
• Develop skills that can complement your studies and future career.
• Flexible volunteering that fits around your studies and personal commitments.
• Full training, supervision and ongoing support provided.

Skills you'll gain.

• Communication
• Time Management
• Mentoring and Befriending
• Networking and Relationship Building