Need Support? We’re Here to Help
We understand that sometimes things happen within your club or society where you might need a little extra help. Whether it’s personal wellbeing, group dynamics, or something else, we’re here to support you.
Concern and Complaint Form
This is your space to inform us on behaviours, concerns or attitudes that concern a sports club, societies or an individual member of a club. We recognise that raising a concern can feel difficult, particularly where there are power dynamics, discrimination, harassment, bullying, or concerns about how you or others may be treated as a result of speaking up.
You do not need to know whether something is formally a “complaint” before submitting this form. If something has happened that you feel is inappropriate, unsafe, discriminatory, harmful, or inconsistent with the values of Christ Church Students’ Union, you can tell us about it.
We will listen without making assumptions, treat people fairly, and consider appropriate support and next steps.
This form is managed by the Opportunities & Events Manager and Deputy CEO
University Wellbeing Support
Contact Student Wellbeing Services
You can access support in several ways:
- Register online via the Student Wellbeing Form
- Email: studentsupport@canterbury.ac.uk
- Phone: 01227 922675
Drop-In Support Options
Daily Online Drop-in (via Blackboard)
Monday–Friday, 12:00–1:00pm
Face-to-Face Drop-ins:
Augustine House – AHg59
Monday–Friday, 10:30am–4:30pm
Cathedral Court, Medway (Term time only)
Monday, 2:00–4:00pm
24/7 Mental Health Support – Spectrum Life
Free, confidential mental health support available 24/7, 365 days a year:
- Phone: 0800 031 8227
- WhatsApp: Text “Hi” to 07418 360780
- Access via: Mobile app or web platform