What is the Appeals process?

You can only appeal after your marks have been confirmed by an Exam Board. Once your results have been published, you have 10 working days to submit an appeal.

If you believe your situation meets one or more of the official grounds for appeal, you can complete an Academic Appeals Form

Need help?

Email the Students’ Union Advice Service at advice@ccsu.co.uk with your results and a brief explanation of what happened.

Can I appeal my grade?

In most cases, no.

You can only appeal if your situation meets one or more of the official grounds of appeal.

You cannot appeal simply because you are unhappy with your mark; this is considered academic judgement, which cannot be appealed.

However, here’s what you can do:

  • Speak with your marking tutor if your grade was lower than expected.
  • Ask for a meeting with your tutor, module leader, or course director to discuss your feedback.
  • If you failed a first submission, you are usually entitled to a reassessment (depending on your course). If you weren’t offered one, contact your course director.

Why can't I appeal my mark?

Your work is:

  • Marked using standard criteria (shared with you via handbooks or assignment briefs)
  • Double-marked or moderated for fairness
  • Reviewed by an External Examiner
  • Finalised at an Exam Board
     

Can I appeal a failed module?

You cannot appeal a fail just because you disagree with the result.

But you can appeal if:

  • You have new evidence of Exceptional Circumstances that wasn’t available earlier
  • There was an administrative or procedural error
  • There was bias or perceived bias, and you can provide evidence

What to do:

  • Speak to your course director about the impact of the failed module on your overall mark profile
  • Confirm whether it affects your ability to progress
  • If you meet one of the valid appeal grounds, submit an appeal within 10 working days of receiving your results

Submit an Academic Appeal

Can I appeal if I'm being withdrawn from my course?

Yes, but only under specific grounds.

You cannot appeal against:

  • Being failed or withdrawn based on academic performance alone

You can appeal if:

  • You have new evidence of Exceptional Circumstances
  • There was an error in the process
  • There was bias or perceived bias

Submit an Academic Appeal

What if I've been "assumed withdrawn"?

You may be marked as “assumed withdrawn” if you:

  • Don’t attend classes
  • Don’t submit work
  • Fail to complete required registration steps

You can appeal if:

  • You were engaging but there’s a mistake
  • You have mitigating circumstances (e.g. illness, personal issues)

Submit an Academic Appeal

A Note About Our Advice

The Students’ Union Advice Service offers guidance in good faith, based on our experience and the best information available. Students are responsible for their own decisions based on the advice we provide.