Need some wellbeing advice? You can gain advice from the Student Wellbeing Services team by contacting:
studentsupport@canterbury.ac.uk
or attending a drop in service
Hub of Hope Mental Health support near you
Emergency Phone Numbers
If you feel that you are in a crisis, or if you are concerned about the welfare of someone you know, contact:
- The emergency services on 999 if you feel your life is threatened and you need urgent support from the police or ambulance service
- NHS Direct 24/7: 111 for medical concerns where you can’t get to see a GP or if you are concerned about someone else’s health or welfare
- CCCU Security on 2111 for all other emergencies on campus
- Spectrum.Life - a new in-the-moment and out-of-hours mental health support for students offering immediate online, text and telephone support by qualified professionals. The free service is available 24/7, 365 days per year via: Telephone: 0800 0318227. WhatsApp: Text “Hi” to 0741836 0780. Mobile App or web platform
- The Samaritans: 116 123 for confidential, emotional support 24/7 and if you are feeling suicidal. (You can also visit the Canterbury branch. Usual hours 8am-8pm Monday to Saturday) or email: jo@samaritans.org
- 24/7 Mental Health Matters Helpline: 0800 107 0160. Confidential emotional support and guidance. They also have details of local and national support services.
- Your GP within surgery hours – it’s a good idea to make a note of their phone number – for general health concerns
- 24/7 National Domestic Violence helpline: 0808 2000 247. Support, help and information for women experiencing domestic violence and abuse.
- Men's Advice Line: 0808 801 0327. Advice and support for men experiencing domestic violence and abuse. (Opening hours 9am-5pm Monday to Friday).
- Kent and Medway Safe Havens offer out-of-hours mental health support to anyone aged 16+ in the Kent area.
Address: Kent and Medway Safe Haven @ Canterbury, Age UK, The Centre, Castle Row, Canterbury, CT1 2QY
Open: 6pm-11pm every day (including weekends and bank holidays).
Call: 07876 476 703 or 07483 163 953
Email: Canterbury.mhm@nhs.net
Non-emergency contacts
- Student Support Advisers – a team of professionally trained advisers who provide support and advice and guidance on a wide range of personal, financial and academic matters. Telephone: 01227 922675; Email: studentsupport@canterbury.ac.uk
- University Counselling Service - offers free, confidential support for a wide range of personal and emotional concerns that may be affecting your capacity to study and having an impact on your university experience. Telephone 01227 923056; Email: mentalwellbeing@canterbury.ac.uk
- The Chaplaincy - provides a confidential listening service and offers a safe space where any student can bring and discuss their problems in a non-judgmental environment. Telephone: 01227 922538; Email:chaplaincy@canterbury.ac.uk
- Mind and Body Kent supports young adults who are self-harming, at risk of self-harming or struggling with their mental wellbeing.
- With You is a charity offering free talking therapies like counselling and cognitive behavioural therapy (CBT) you don’t need a referral from your GP
- Insight - another Kent counselling and talking therapy service covering east Kent, Dartford, Gravesham, Swanley, and Swale. This service is free and available to anyone aged 17+ and registered with a GP in East Kent, Dartford, Gravesham, Swanley, or Swale.
- East Kent Mind - an independent, charity providing quality outcome-based services to make a positive difference to the Mental Health of the people of East Kent which includes the Canterbury District and Thanet. Crisis cafe is open from 6 pm to 9.30 pm on a Friday, Saturday and Sunday, in Ramsgate.
- Revival Cafe and Mental Health hub - Look out for updates on a new premisis opening in Whitstable in 2022.
- The Wellbeing Thesis - an online resource for postgraduate research students for support with wellbeing, learning and research.
- 6 Ways to Wellbeing - Body. Mind. Spirit. People. Place. Planet.
- You can also take a look at this advice from Student Minds
- Mental Health Foundation - includes advice and resources on cost of living
Other useful links
Local GPs / Clinics
Find your local GP Service or Sexual Health Clinic
Sex, Drugs and Alcohol
Find charities offering advice on sex, drug and alcohol
Canterbury based service providing a full range of alcohol and substance misuse interventions for adults living in Canterbury
Homesickness
Being away from home for the first time, or starting a degree course as a mature student can sometimes make you feel isolated or alone don’t just bottle it up make sure you talk to some, the University Chaplaincy are on hand for a chat anytime.
Relationships
Being at University can cause a strain on your existing relationships or throw you head first into brand new relationships that may or may not work out below are some avenues for support:
Uni/Home Life
Balancing life at University whilst maintaining a complicated personal / home life can be difficult, make sure that you are accessing all the support that is available to you:
Local Charities and Support
Support available from the University:
Student Wellbeing Services
Medication Clinic (resolving disputes)